From the moment a product clears customs to the moment a customer receives it — and every touchpoint in between. Here is a detailed look at every capability we bring to your brand.
Entering the Philippine market means navigating the Food and Drug Administration — a process that can take months if mishandled. Vita Max Prime is an FDA-registered company with a licensed import permit, which means your products arrive compliant, cleared, and ready to sell from day one.
Fast, accurate fulfillment is one of the strongest levers for marketplace performance. Our average SLA of 0.6 days is not a target — it is our operational baseline. Products come in, get verified, stored, picked, packed, and shipped at a pace the industry cannot match.
Faster SLA directly improves your marketplace seller ratings, reduces buyer cancellations, and increases repeat purchase rates. Speed is a competitive advantage.
Based on the Philippine eCommerce industry average SLA of 2–3 days vs. Vita Max Prime's 0.6-day operational average.
We manage your brand across every major online marketplace in the Philippines, plus offline distribution to chain pharmacies, hospitals, and wholesalers — all centrally coordinated by one team.
Our proprietary Offline-to-Online system connects your medical sales force to doctors and patients — then tracks every promo, sale, redemption, and purchase in real time. No other Philippine health distributor offers this.
The Philippine marketplace has a serious counterfeiting and gray-market problem. Unauthorized sellers undercut your pricing, dilute your brand equity, and put customers at risk. We actively monitor, report, and take down bad actors — on your behalf.
We Handle All of ThisSo your internal team doesn't have to spend time chasing down violations. We monitor, document, report, and resolve — then send you the update.
Your brand's presence doesn't stop at the product listing. We manage the full digital marketing stack, set up and run CRM operations, and provide a dedicated customer service team that speaks for your brand — professionally and consistently.
Performance marketing across Lazada, Shopee, and Meta platforms — including paid ads, sponsored listings, vouchers, and campaign management optimized for health and wellness categories.
Product photography direction, listing copywriting, A+ content, infographics, and campaign visuals created to convert — tailored to the Philippine market and buyer psychology.
We set up and manage your CRM system — tracking customer interactions, purchase history, and re-engagement campaigns so your buyer relationships keep compounding over time.
A trained customer service team handles inquiries, order questions, complaints, and after-sales concerns on behalf of your brand — in your brand's voice, across all channels.
Marketplace listing management, sponsored products, and campaign optimization.
Paid social campaigns, retargeting, and brand awareness for health brands.
Loyalty programs, email flows, and re-engagement campaigns to increase LTV.
For select brand partners — particularly in medical devices and healthcare equipment — we operate as an authorized after-sales and warranty service center. This capability is rare among Philippine distributors and is a critical trust signal for clinical and hospital buyers.
Tell us about your brand and we'll respond within 24 hours to explore how Vita Max Prime can run your full Philippine operation.